Physical Plant - Odyssey will look for more cost effective ways to improve your facility’s appearance, patient flow and utilization of space, while reducing your cancellations/no-show rate. We can suggest new, up-to-date diagnostic equipment that can help you to provide better patient care and make it easier to demonstrate medical necessity.
Personnel - Odyssey will interview your office personnel to help you take the fullest advantage of your employees’ talents and abilities and also help you identify any weaknesses in the day-to-day operations. Thanks to our affiliation with several nationwide medical personnel services, If your having trouble finding key personnel, we can help with that too. We can also perform background checks on current employees and potential new hires, to disclose histories of legal, licensure and financial problems. Odyssey can perform various other “Human Resource” functions for your practice.
Provider Agreements - Odyssey will review each policy and provide you with a written, abridged version of what is and is not covered. We will also outline how billing is to be performed for each provider.
Billing, coding, and collections procedures - Coding and billing criteria vary from carrier to carrier. Medicare and Medicaid have their own special sets of requirements. Through regional seminars, intensive workshops and/or in-office training, Odyssey will instruct your personnel in the proper billing and coding procedures. We also offer a full range of forms to assist your practice’s billing, collection and coding departments. Our forms were designed with simplicity and ease of use in mind, based on direct input from our clients. Or, if you prefer, we will handle your coding and billing for you.
Patient charts - Odyssey will review your patient charts to make sure you’re properly documenting medical necessity. Either “On-site” or long distance, it’s up to you. Odyssey will help you streamline submissions and avoid costly errors.
Utilization of services - A thorough utilization review can pinpoint areas where your practice is above or below the norm, as compared to similar practices. Over utilization can make you susceptible to fraud charges, while underutilizations can lead to malpractice suits and lost revenue. Knowing where you stand in this area is vital to the well- being of your practice.
Odyssey offers a comprehensive on-site review of your practice that includes a thorough assessment of all six key practice management areas. Of course, if you’d prefer, Odyssey can negotiate consulting on an hourly basis and address just those specific areas you feel are in the need of attention. Odyssey also offers complete on-site management services, either start-up or an ongoing basis. We will provide a member of our staff to manage the day-to-day operation of your office, freeing you to concentrate on what you do best: patient care.
